Manage the end-to-end rental lifecycle, including creation, adjustments, and terminations

Oversee return processes to ensure data accuracy and alignment across internal and third-party systems

Detect and resolve anomalies in backend operations, such as invoicing discrepancies or return mismatches

Investigate unknown or lost devices and follow up accordingly

Create invoices, credit notes, and bulk sale lists for returned or unreturned devices

Maintain and clean up reporting tools, including anomaly and return case reports

Support the development and improvement of operational processes in close cooperation with the Product team

Conduct monthly reviews and checks of rental and COMP invoices to ensure financial accuracy

Provide regular operational updates to Account Managers and relevant stakeholders

First experience in a structured operational or administrative environment, ideally involving data management, reporting, or process handling

Exceptional attention to detail and a high level of accuracy in working with complex data

Strong organizational skills with the ability to manage multiple priorities and maintain focus

A proactive, hands-on attitude and a strong sense of responsibility and ownership

Proficiency in MS Office and Google Workspace, with very good skills in Google Sheets

Familiarity with ERP systems (e.g., Odoo, BigQuery – a plus)

Fast learner with a comprehensive understanding of operational processes and how they interconnect

A structured, process-driven mindset with flexibility to adapt in a constantly evolving environment

Strong communication skills, both verbal and written, with the ability to collaborate across teams

Fluency in English (min. C1)